Question 1

What makes The Water Filter Guy the right choice for your water filtration needs?

Accepted Answer

At The Water Filter Guy, we guarantee quality. We use only the best materials, ensuring our water filters meet National Sanitation Foundation Standards. When you choose us, you’re choosing reliability and top-notch performance for your water filtration needs.

Question 2

How can I find out if my home has a water filtration system?

Accepted Answer

To check if your home has a water filtration system, start by identifying the type of filter. Residential properties typically have drinking water filters (under-sink or countertop), whole house systems, or shower filters. Look under your sink or on your countertop for drinking water filters. Check your showerhead for a shower filter. Finally, inspect where the main water line enters your home for a whole house filter. If you don’t find one, give us a call at 1300 414 202, and we’ll help you out!

Question 3

Is a pressure reducing valve necessary for my water filter?

Accepted Answer

Yes, a pressure reducing and non-return valve is required by Australian Standards AS3497. This valve comes standard with all our under-sink filtration systems, so you won't have to worry about any hidden charges!

Question 4

Are your products watermark certified?

Accepted Answer

Full Australian WaterMark Certification. 
All of our systems are certified to WaterMark Standards AS/NZS 3497. WaterMark is the standard that is required by law for a qualified plumber in Australia to install any item on municipal town water. All products used under this certification will give you peace of mind knowing that your water filter complies with Australian plumbing codes.  Our WaterMark filtration systems are hand assembled here in Australia and are batch tested to ensure quality and workmanship for your filtration products

Question 5

How can filtered water support your health and daily routine?

Accepted Answer

Filtered water can help you enjoy cleaner, better-tasting water straight from your tap. It can reduce common contaminants and make your drinking water, cooking water, and rinsing water feel fresher and more reliable. It’s a simple way to support a healthier home or office, without the hassle of buying bottled water. If you want an easy, eco-friendly upgrade, we can help you find the right system.

Question 6

How do I choose the right water filtration system for my home or business?

Accepted Answer

The best system depends on your water source, how many people will use it, and what you want to remove from the water. If you want a simple drinking water solution, a whole house system, or a setup for tank water, we can help you choose the right fit. Just get in touch and we’ll point you in the right direction.

FAQ

Frequently asked questions